FCSA's management team provides a solid foundation for the full spectrum of services provided by our organization. Each managerial department works to ensure that every program is able to address the needs unique to the services they provide. FCSA management is hands-on, involved in the daily operations of providing quality services to Alaskan youth and their families. The management of FCSA is pleased to have an experienced, dedicated and committed managerial team who continually strive to ensure that all services provided to our clients are seamless and superior in nature.
FCSA's Cheif Executive Director provides a direct link to the Board of Directors and a liaison to the communities in which services are delivered. The Cheif Executive Director is responsible for removing barriers to service delivery, developing and maintaining working relationships with state, federal and local agencies, funding procurement, and ensuring program goals and objectives are achieved and sustained.The Director of Administrative Services fulfills a large number of responsibilities including fulfilling the duties of the FCSA Director of Health and Safety and providing support to the Board of Directors.
FCSA's Fiscal Department has been characterized as a cornerstone of the organization's success over the years, providing consistently sound fiscal management. The Fiscal Department is operated under the direction of a Chief Fiscal Officer who ensures that all funding is efficiently and effectively expended. The Board of Directors oversees an independent audit report, conducted annually on all fiscal operations. The Chief Fiscal Officer fulfills a large number of responsibilities including the duties of FCSA Risk Manager.
The Quality Assurance Department is responsible for conducting internal reviews and management of all client files to ensure they comply with all accreditation, state licensing and Medicaid regulations; administering biannual consumer, community and staff satisfaction surveys, and overseeing all program forms for consistency, uniformity and regulatory purposes. The Director of Quality Assurance fulfills a large number of responsibilities including the duties of FCSA HIPAA Privacy Officer.
FCSA maintains, within the management structure of the organization, a clinical department that is overseen by the Director of Clinical Services. The function of the department is to assure that all treatment services are delivered in a quality manner and in accordance with nationally recognized best practices of the behavioral and mental health treatment profession. Another key function of the department is to assure that all clinical staff receives regular and consistent training and professional enhancement opportunities to assure the professional growth of the staff and consistency in treatment across all programs.
The Human Resources Department ensures all employment policies and practices are fair and equitable and in compliance with regulatory agencies. The Human Resources Department also oversees FCSA's employee health plan, ensures staff training interests and needs are provided for, disseminates employee information, and collects affirmative action data.
FCSA's Training Department is dedicated to providing quality training for all employees and foster parents licensed through FCSA. Trainings provided include: new-hire orientation, CPR/First Aid, Tact II, cultural competency as well as a vast array of topic areas applicable to employees and families working with children and youth that are in need of behavioral health or mental health services.
Justin Borgen, Chief Executive Officer
Suszan Dale, Director of Program Operations
Cindy M. Massingill, Director of Administrative Services
Kimberly Houston, Director of Quality Assurance
Margaret Hernandez, Chief Fiscal Officer
Ernie Manzie, Director of Education Services
Lonnie Hovde, Director of Human Resources
Tammy Sellars, Director Wasilla Behavioral Health Services
Family Center Services of Alaska is governed by a Board of Directors, the current Board President is Charlie Sparks. The Board of Directors is responsible for providing direction, representing FCSA and its philosophy to the community, and governs the agency by board policies and planning objectives